Shetland Broadband - Contact Information

Shetland Broadband Contact Information

Service Level Targets

Service Level Targets:

e-mail support is monitored 9:00 A.M. to 5:00 P.M. Monday - Friday.
e-mails received outside of office hours will be collected, however no action can be guaranteed until the next working day.
A reply or an acknowledgement of receipt will be sent at the earliest opportunity and in no longer than three working days.
Every effort is made to resolve issues in the shortest possible time but may rely on a response from third parties (eg. telephone line providers etc.)

Lerwick Office

For all enquiries:

Address:	Shetland Broadband LLP 4 Market Street Lerwick Shetland ZE1 0JN
Phone:	01595 696297
e-mail:	e-mail: info@shetlandbroadband.net

Registered Office

Official company mail only:

Address:

Shetland Broadband LLP
Vaddel
Busta
Brae
Shetland
ZE2 9QN

Technical Support

Contact for faults, technical support etc.

Phone:	01595 696297
e-mail:	support@shetlandbroadband.net

Accounts

Contact for all financial matters.

Phone:	01595 696297
e-mail:	accounts@shetlandbroadband.net

Report Net Abuse

Contact to report net abuse by any of our customers, or on our network.

Phone:	01595 696297
e-mail:	abuse@shetlandbroadband.net