Overview of terms and conditions
Terminology used in these Terms & Conditions
General Terms & Conditions
Code of Practice
ADSL Fair Usage Policy
Subscription Free Dial-up Accounts
Acceptable Use of Internet Connections
Acceptable Use of e-mail
Acceptable Use of News & Forums
Acceptable Use of Web Space
Terminology used in these terms and conditions
"SBB" is an abbreviation of "Shetland Broadband LLP" (and also refers to Shetland Internet and Calloo Internet).
"SCBP" is an abbreviation of "Shetland Community Broadband Project".
"Account" means any package of services SBB provides to you (the customer), irrespective of whether they are paid for or free.
"AUP" refers to the Acceptable Use Policies of SBB.
"Customer" refers to an individual, organisation or business who is named as the recipient of a service or product provided by SBB, irrespective of whether they are paid for or free.
"Free" means that SBB do not currently make any charges to the customer for the service.
"licence" refers to the permission given to a customer by SBB to use a named sub-domain of a domain registered to SBB eg "shetland.co.uk" and "calloo.co.uk".
"licensee" refers to an individual, organisation or business to whom SBB has granted a licence.
"net abuse" means any breach of SBB's Acceptable Use Policies
"free web space" refers to web space given without charge by SBB to a customer for use with another SBB service (such as a dial-up account). The free web space is conditional and only available for the duration of that account.
"poster" means the author of the unacceptable article(s). This may or may not be the same as the customer, however, customers are ultimately responsible for all poster(s) using their accounts.