Shetland Broadband

01595 696297  

info@shetlandbroadband.net  

Technical Support - Calloo e-Mail Setup

Introduction

The steps below should help you with the setting up of your e-mail account. Just remember to substitute your own e-mail address in the place of "myname@mysubdomain.shetland.co.uk" where it appears in the images below.

Live Mail Setup - Step 1
Live Mail setup step 1
  1. Open Windows Live Mail.
  2. Click on "Tools".
  3. From the drop down list select "Accounts".
Live Mail Setup - Step 2
Live Mail setup step 2
  1. When the "Accounts" box opens, click on the "Add" button.
Live Mail Setup - Step 3
Live Mail setup step 3
  1. In the "Add an account" window select "E-mail Account".
  2. Click on the "Next" button.
Live Mail Setup - Step 4
Live Mail setup step 4

Now add the required information in the "Add an account" window:

  1. In the "E-mail address" window enter your full e-mail address
  2. In the "Password" window enter the password you were given for your e-mail account. Your password will appear as a row of dots for security.
  3. Tick the "Remember password" box to save having to re-enter it every time you collect/send mail. If you are on a computer accessed by others you may wish to not remember the password so as to secure your e-mail access.
  4. In the "Display Name" box you can add a name of your choice to act as a label for the e-mail account.
  5. Ensure there is a tick in the "Manually configure server settings for e-mail account" box.
  6. Click on the "Next" button to continue.
Live Mail Setup - Step 5
Live Mail setup step 5

Now add the required information in the "Server Information" window:

  1. Set "My incoming mail server" POP3.
  2. Set the "Incoming server" to "mail.calloo.co.uk" and the "Port" to "110".
  3. Leave the "This server requires a secure connection (SSL)" unticked.
  4. Set the "Login ID (if different to e-mail address)" to your full e-mail address.
  5. Set the "Outgoing server" to "mailout.calloo.co.uk" and the "Port" to "25".
  6. "This server requires a secure connection (SSL)" should be unchecked.
  7. "My outgoing server requires authentication" should be ticked.
  8. Click on the "Next" button to continue.
Live Mail Setup - Step 6
Live Mail setup step 6

You should have now completed the set up procedure and see this completion page.

  1. If you wish to make the e-mail account you have just set up your default one then tick the "Set this account as the default mail box".
  2. Click on the "Finish" button to return to Live Mail.
  3. Job done.