Shetland Broadband are now able to offer line rental at competitive rates.
These charges apply on a monthly basis for the rental of lines and are inclusive of VAT.
|Residential PSTN Line Rental||£13.50|
|Business PSTN Line Rental||£15.00|
|PSTN Multi-Line Rental (main line)||£15.00|
|PSTN Multi-Line Rental (aux)||£15.00|
|Call Minder (Basic)||£3.50|
|Remote Call Forward PSTN Line Rental||£15.80|
Residential PSTN lines are single basic phone sockets with care level 1 as standard. This line type can support broadband.
Business PSTN lines must be installed if the premises is a commercial property. They differ from residential lines in as much as Openreach will respond to faults and installations as a priority over residential lines. They also have Care Level 2 by default which ensures priority and extended hours of support. This line type can support broadband
PSTN Multi-Line Rental (main line), this is the first line in a multi-line. A multi-line is linked by one phone number, however it can support multiple simultaneous calls via multiple sockets. This line CANNOT support broadband.
PSTN Multi-Line Rental (aux) this is the rental cost for additional lines within a multi-line.
Call Minder is the multi-feature answering service that lets you retrieve messages from any phone, anywhere. If you miss a call because you're on the phone or Internet, Call Minder will take a message and ring you shortly after you've hung up or logged off and tell you that you have a message.
Remote call forwarding is when an end user ceases service and takes up service elsewhere, or has a line renumbered, Remote Call Forward (RCF) can be used to divert calls to an alternative number.
These one-off charges apply when an existing line is transferred to us from an existing provider and are inclusive of VAT.
|Residential PSTN Line Transfer||Free|
|Business PSTN Line Transfer||Free|
|LLU Transfer to Residential PSTN Line||£60.00|
|LLU Transfer to Business PSTN Line||£60.00|
|PSTN Multi-line Transfer||£60.00|
|Conversion of Line Type (Multi-Line to Residential PSTN)||£130.00|
These one-off charges apply when a new line is installed and are inclusive of VAT.
|Residential PSTN New Line Installation||£130.00|
|Business PSTN New Line Installation||£130.00|
|PSTN Multi-Line Installation (main line)||£130.00|
|PSTN Multi-Line Installation (aux)||£130.00|
|Restart Stopped PSTN||£60.00|
|Restart Stopped LLU (Residential PSTN)||£60.00|
|Restart Stopped LLU (Business PSTN)||£60.00|
|Calloo and Shetland Internet are trading names of Shetland Broadband LLP.|
|4 Market Street, Lerwick, Shetland, ZE1 0JN|
|firstname.lastname@example.org||Phone: 01595 696297||V.A.T. No: 856 2593 93|
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